Under India’s Digital Personal Data Protection Act, 2023, you have rights over the personal data we hold about you. We act on every request within 90 days.
Your rights
- Access — ask for a summary of the personal data we hold about you and how we have used it.
- Correction & completion — ask us to correct or update inaccurate or incomplete data.
- Erasure — ask us to delete your data where it is no longer needed and we are not required by law to keep it.
- Withdraw consent — withdraw your consent at any time; this is as easy as giving it and does not affect processing already carried out lawfully.
- Nominate — nominate another individual to exercise your rights on your behalf in the event of death or incapacity.
- Grievance redressal — raise a complaint about how we handle your data (see below).
Make a request
Complete the form below, or email [email protected]. We may ask a question or two to confirm your identity before acting, to protect your data from someone impersonating you.
Grievance redressal & escalation
If you are unhappy with how we handle your data or your request, contact our grievance contact first:
- Grievance Officer, Children Heart Care
- Email: [email protected]
- Phone: +91-9650683055
- We respond within 90 days.
If your grievance is not resolved, you may escalate to the Data Protection Board of India once it begins accepting complaints. Please use our internal channel above first.